In the last two years, we have delivered 96% of the items that were requested in the first delivery. And you do not have to wait long for your order, we ship them within an average day after the confirmation of your payment! We are happy to pay the charge on any pending order, even at remote points of provincial forwarding! We do not just make promises, we walk our talk. Our 90 day money back guaranteeEach purchase is covered by our unconditional 90-day money back guarantee. If you are not completely satisfied for any reason, simply return your purchase within 90 days to obtain a full refund of the purchase price. If you have a problem with your order, please file a complaint. We listen to our customers and use their comments to improve our services. When you help us by notifying us when you are not happy, everyone benefits!